we are looking for...
Your role in the company
We are looking for an experienced Account Manager with technology understanding to build relationships with B2B partners / customers to deliver the ultimate sound experience to music listeners worldwide. You will be the key contact for B2B customers, overseeing partnership technical integration and everyday cooperation.
What you will be doing
Ensure the timely and successful delivery of our technology solutions according to customer needs and objectives
Develop a trusted-advisor relationship with customers
Proactively notify customers about product enhancements and incremental product releases.
Collaborate with the sales team to onboard and integrate new customers
Develop new business opportunities with the existing clients and/or identify areas of improvement to meet sales targets
Be the primary point of contact between customer and internal teams
Forecast and track key account metrics
Proven work experience as an Account manager or relevant role
Experience in running technology development and integration processes
Ability to articulate technical topics, address any customer concerns, while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment.
Excellent communication, analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems.
Proven ability to manage multiple projects at a time while paying strict attention to detail and deadlines
Excellent listening, negotiating and presentation skills
Self-motivated and able to thrive in a result-driven environment
Collaborative team player who enjoys working closely with other departments to create tightly integrated strategies
Able to travel for work
Audio or music background strongly preferred
Monthly gross salary 1700-2800 EUR, based on your experience level
Opportunity to change music industry
Truly global focus working with international clients
Autonomy to make decisions in a rapidly growing company
Be a part of an international company that will make you grow professionally as well as personally
Have fun while building a global company